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exporting out of SCSM - clawing back incident and request information

It actually wasn’t difficult at all, after 2 hours of googling and learning what it was I was actually looking for. System Center Service Manager is a beast that can do a lot, particularly with a finely tuned frontend (which I’ll refer to as it’s ‘skirt’ in this post) glued to it’s nether. 699 more words


Introduction to System Center Service Manager

System Center Service Manager (SCSM) is a part of System Center Family. This product is considered as an integrated platform used to provide automation and embrace Information Technology Service Management (ITSM) recommendations that are available in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL) for the companies’ needs. 698 more words


Script to Monitor Service Manager Workflows

Product Version System Center 2012 R2: Service Manager Update Rollup 9 System Center 2012 R2: Operations Manager Update Rollup 9

I was asked to create a better way to check for workflow failures in… 3,072 more words


Service Manager - Find subscriptions that are missing Templates

Product Version System Center 2012 R2: Service Manager Update Rollup 9

Recently I performed some Service Manager notification subscription cleanup. Shortly after, I started receiving notifications from the Operations Manager event log stating the following: 236 more words


Can’t believe it’s my 3rd SCSM and my 4th FM. 454, 444, 457 and this at 4hr 55min. More to come.. 😅

Feel touched to have such a supportive daughter whom woke up before dawn, standing long hours under the sun just to wait to cheer for me, for the 3rd year. 117 more words


Close Service Manager SCSM Service Requests using PowerShell

I love my PowerShell.  In this blog post, I show how you can close an SCSM Service Request using PowerShell.  This can save time and energy if you have multiple requests to close. 159 more words


Deploy System Center Service Manager (SCSM)

Part 1 – First Management Server


  • SQL 2016 already configured
  • Windows Server 2016 VMs created to host SCSM
  • Domain account for the SCSM Service…
  • 153 more words