Sometimes, for whatever reason, an MA never goes into “In Progress” in SCSM and may need a little help. Rather than using SMLETS or logging onto a SCSM machine, if you have the SCSM Console installed on your workstation, you can run it directly from there. 165 more words
Tags » SCSM
This is another quickie. It find all work items assigned to one ad group/user, and then assigns to another.
$CurrentAssignedUser = "username1" $NewAssignedUser = "username2" import-module smlets $DUClass = get-SCSMClass System.Domain.User$ $WIAssignedRelClass = Get-SCSMRelationshipClass System.WorkItemAssignedToUser$ $WIAssignedRelClassId = $WIAssignedRelClass.Id $WIClass = Get-SCSMClass System.WorkItem$ #Get the currently Assigned User $CurrentAssignedUserObject = Get-SCSMObject -Class $DUClass -Filter "Username -eq $CurrentAssignedUser" #Get the User to Assign to $NewAssignedUserObject = Get-SCSMObject -Class $DUClass -Filter "Username -eq $NewAssignedUser" #Find all tickets assigned to the user $WIRelObjectArray = @() $WIRelObjectArray = Get-SCSMRelationshipObject -ByTarget $CurrentAssignedUserObject | ?31 more words
The Cireson Asset Import Connector is one of the solutions contained within the Cireson Asset Management Stream of products and allows for Asset Administrators to take the guesswork out of importing external data into System Center Service Manager. 2,024 more words
It actually wasn’t difficult at all, after 2 hours of googling and learning what it was I was actually looking for. System Center Service Manager is a beast that can do a lot, particularly with a finely tuned frontend (which I’ll refer to as it’s ‘skirt’ in this post) glued to it’s nether. 699 more words