Tags » SCSM

SCSM PowerShell - Reassign All Work Items to Another User

This is another quickie. It find all work items assigned to one ad group/user, and then assigns to another.

$CurrentAssignedUser = "username1"
$NewAssignedUser = "username2"

import-module smlets
$DUClass = get-SCSMClass System.Domain.User$
$WIAssignedRelClass = Get-SCSMRelationshipClass System.WorkItemAssignedToUser$
$WIAssignedRelClassId = $WIAssignedRelClass.Id
$WIClass = Get-SCSMClass System.WorkItem$

#Get the currently Assigned User
$CurrentAssignedUserObject = Get-SCSMObject -Class $DUClass -Filter "Username -eq $CurrentAssignedUser"

#Get the User to Assign to
$NewAssignedUserObject = Get-SCSMObject -Class $DUClass -Filter "Username -eq $NewAssignedUser"

#Find all tickets assigned to the user
$WIRelObjectArray = @()
$WIRelObjectArray = Get-SCSMRelationshipObject -ByTarget $CurrentAssignedUserObject | ? 31 more words

SCSM PowerShell - Populate Blank Affected Users

This script will search for active SRs and IRs with no affected user. It will then take the assigned user and copy it to the affected user. 256 more words


Planning SCSM 2019 Migration or Upgrade.

When considering an
upgrade or migrate path from an older version of SCSM to 2016 or 2019, there
are only 3 options for migration\upgrade of SCSM and each have a different set… 1,304 more words


How to use the Cireson Asset Import Connector

The Cireson Asset Import Connector is one of the solutions contained within the Cireson Asset Management Stream of products and allows for Asset Administrators to take the guesswork out of importing external data into System Center Service Manager. 2,024 more words



Back in January 2016 Seth Coussens published a fantastic 3 part blog on how to dynamically show or hide properties on Work Item forms within the Cireson portal. 1,298 more words


exporting out of SCSM - clawing back incident and request information

It actually wasn’t difficult at all, after 2 hours of googling and learning what it was I was actually looking for. System Center Service Manager is a beast that can do a lot, particularly with a finely tuned frontend (which I’ll refer to as it’s ‘skirt’ in this post) glued to it’s nether. 699 more words


Introduction to System Center Service Manager

System Center Service Manager (SCSM) is a part of System Center Family. This product is considered as an integrated platform used to provide automation and embrace Information Technology Service Management (ITSM) recommendations that are available in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL) for the companies’ needs. 698 more words